Delivery and Returns
Order Confirmation:
As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Order Delivery
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at info@rhinostrengthfitness.com so that we can help.
Damages:
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@rhinostrengthfitness.com so that we can open an insurance claim on your behalf.
Cancellations & Refunds:
Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.
About Us
Welcome to www.rhinostrengthfitness.com, your dedicated source for all your strength and fitness requirements. Our journey began with a simple mission: to share our passion for top quality gym equipment with like-minded enthusiasts. From our humble beginnings in Swansea, South Wales, we've grown into a trusted name, offering a diverse range of high-quality gym and fitness equipment at competitive prices.
Our Story
At Rhino Strength and Fitness, we are driven by a passion for high-quality gym equipment and an unwavering commitment to the fitness community. What began as a humble venture in Swansea has rapidly evolved into one of the fastest-growing providers of premium gym and fitness equipment in the industry.
From the start, our mission has been clear—to provide like-minded gym and fitness enthusiasts with top-tier equipment that meets the highest standards of durability, performance, and innovation. We understand that quality equipment is the foundation of effective training, and we take pride in offering only the best.
Today, Rhino Strength and Fitness collaborates with leading brands in the gym equipment supply industry, ensuring that our customers have access to the latest advancements in fitness technology. Whether you are equipping a commercial gym or upgrading your personal training space, we are here to deliver excellence at every step.
Join us on our journey as we continue to grow, innovate, and strengthen the fitness community with superior equipment designed for performance and longevity.
Our Vision
Our vision is to become a leading provider of gym and fitness equipment online. Our ethos to go above and beyond for each and every customer in providing the highest level of customer service and support during and after purchase. We aim to develop long term relationships with our customers and clients.
Why Choose Us
Rhino Strength and fitness has a wide range of products to help you achieve your strength and fitness goals. We only provide the highest quality products from trusted Uk/Global brands. Our customer service levels are where we pride ourselves, making sure each and every customer is valued and supported along their journey with us. With fast delivery options, we can ensure you can start achieving your fitness plan and goals as fast as possible. We provide a more personal approach and you can reach out to us anytime and we are happy to assist with any query you have.
We are a recognized provider for many leading gym equipment manufacturers within the UK, whom allow us to sell their trusted and recognized brands to our customers. By working with the leading brands within the industry, we are able to provide excellent delivery times.
Meet the Team
Meet the founder of RhinoStrengthFitness.com Chris Thomas. Chris has worked in sales for over 34 years and has a passion to deliver the highest customer service. Chris is a 'people person' and enjoys working with customers from 'all walks of life', Chris is married with two children and enjoys long distance running, strength and conditioning training. Chris has many contacts within the commercial Gym industry within his home city of Swansea.
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We're more than just a gym equipment retailer; we're a part of the community we serve. Our head office may be in Swansea, but our spirit and services reach throughout the UK through our reliable courier partners FedEx, UK Mail, DHL, UPS. Every order, every customer, and every question is an opportunity for us to demonstrate our commitment to excellence.
Connect With Us
We thank you for your interest in www.rhinostrengthfitness.com and invite you to explore our range. If you have any questions or need assistance, don't hesitate to reach out through our Contact Us Page.
